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3 Things Every Service Company Needs

As we've expanded, we've had to change the flow of how things get done to better serve our customers. We've learned that there are 3 things essential to the success of a Service Company. These fundamental basics can make or break a Service Company. 1. Helpful & Kind Communication 2. Fast Response 3. Solving...

The P.A.C.E. of Our Team

Over the last 7 years, we have grown by finding great people and equipping them to do great things. We focus less on the skills and educational background and more on the attitude that you bring. Here is an acronym to help you understand what we are looking for and...

Defining Expectations with Metrics & Meetings

"A Challenge Is An Opportunity To Succeed” One of our Core Values, Courageous Honesty, is handling the truth with courage early and often. It’s about being transparent with our teammates and our customers. Part of this is recognizing and addressing areas where we are not strong and focusing on making it...

How Are You Communicating?

In the Business world Communication is Key! Learning how to communicate with people comes down to knowing a few things . There are 3 ways to receive information: 1. Visual 2. Verbal 3. Written We all have a primary communication form and more than likely, we only use that 1 form to communicate externally. What happens...

PROTECT YOUR FRONT DOOR FROM KICK IN

Steps to Protect Your Front Door from Kick In Often times we focus on increasing coverage of our property or home with cameras, locks and alarm systems, but we forget some of the most basic items. Your door is the most accessible entry point into your home and the one point that...

GROWING TO SERVE YOU BETTER!   

At LocDoc, we are constantly improving to provide the best service in the industry! Meet our Account Managers - Zach and Kevan are always here to meet with you and provide a custom solution for your security needs. Zach Phifer Zach Phifer, hails from Indian Trail, enjoys Paddle Boarding, Snowboarding, and can...

More Techs – Faster Response

Service Vehicle Launch During March 2017 we worked really hard to launch 2 additional service vehicles in the Charlotte, NC region. Our entire focus has been on adding quality technicians to increase our responsiveness and reduce delays in service for our customers.  Our customers request for new solutions and faster implementation of...